Frequently Asked Questions

1. How do I book a consultation?
You can book online through our Services page or contact us directly via phone or email. Online booking allows you to select your preferred date and time and pay securely.

2. What types of consultations do you offer?

• Initial Consultation – $150: Comprehensive review and personalized treatment plan.
• Follow-Up Consultation – $100: Monitoring progress and adjusting treatment as needed.

3. How are remedies ordered and shipped?

• Remedies are ordered after a consultation.
• They are prepared specifically for you and shipped via Canada Post with tracking (in most cases).

4. How long does shipping take?

• Domestic (Canada) parcels typically arrive in 3–7 business days.
• International shipping is available on request.

5. How do I pay for consultations and remedies?

• All payments are processed securely online via Shopify Payments or in person at the clinic.

6. Can I get a refund if I change my mind?

• Consultations are non-refundable once scheduled.
• Remedies can be returned only if damaged or incorrect. See our Refund Policy for details.