Privacy policy

Last Updated: August 13, 2025

Ahmad Homoeo Clinic operates this website and related services (the “Services”) to provide you with consultations, homeopathic remedies, and a curated patient experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using our Services.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

We may collect personal information that identifies or can reasonably be linked to you, including:

  • Contact details: Name, address, billing/shipping address, phone number, email.

  • Financial information: Payment details (credit/debit card, transaction info).

  • Account information: Username, password, preferences.

  • Transaction information: Items viewed, purchased, returned, or exchanged.

  • Communications: Information you provide when contacting us.

  • Device information: Device type, browser, IP address, unique identifiers.

  • Usage information: How you interact with our Services.

How We Collect Information

  • Directly from you: When creating an account, booking a consultation, or contacting us.

  • Automatically: Through your use of the Services, cookies, or other tracking technologies.

  • From service providers: Shopify or other vendors who process information on our behalf.

  • From partners or third parties: Only as permitted or required by law.

How We Use Your Personal Information

We may use your information to:

  • Provide and improve Services: Process payments, fulfill orders, schedule consultations, track preferences, and tailor your experience.

  • Marketing and advertising: Send promotions or show relevant ads. You can opt out at any time.

  • Security and fraud prevention: Protect accounts, detect suspicious activity, and ensure safe transactions.

  • Communications: Respond to inquiries and provide support.

  • Legal purposes: Comply with applicable laws or respond to legal requests.

Sharing and Disclosure

We may share your personal information with:

  • Shopify and service providers: For payment processing, order fulfillment, analytics, and customer support.

  • Marketing partners: To deliver promotional content (with your consent where required).

  • Affiliates or corporate group members.

  • Legal or business transactions: Mergers, acquisitions, or to comply with law enforcement requests.

Note: Shopify may process information internationally. For details, see Shopify Privacy Policy.

Third-Party Links

Our Services may link to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of any site you visit.

Children’s Data

Our Services are not intended for children. We do not knowingly collect information from individuals under the age of majority. Parents or guardians may request deletion of information provided by a child.

Security and Retention

We take reasonable steps to protect your data, but no system is completely secure. Information is retained only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Access / Know: Request the personal information we hold about you.

  • Delete: Request deletion of your personal information.

  • Correct: Request corrections to inaccurate information.

  • Portability: Request a copy of your information or transfer it to a third party.

  • Communication preferences: Opt out of marketing emails at any time.

To exercise these rights, contact us at ahmadhomeoclinic@gmail.com. Verification may be required.

International Transfers

Your data may be processed outside your country of residence. Where required, we rely on recognized transfer mechanisms, such as European Commission Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this policy to reflect changes in practices, legal requirements, or operational reasons. Updates will be posted with a new “Last Updated” date.

Contact Us

For questions, complaints, or to exercise your rights, contact us:

Email: ahmadhomeoclinic@gmail.com
Address: 1364 Harrington Street, Innisfil, ON, L0L 1W0, Canada